How to buy


Find Cars

chan auto is the best place to find the vehicle of your dreams - easily. you can browse by Make, Model, Body Type, Year, Price, etc. From there you can narrow down your search to the exact car that you are looking for. If you know what you want, and want to find listings quickly, try searching. Searching will bring you straight to vehicle listings.


Contact Us & Order
Once you have chosen a vehicle, you can use the "Contact Now" form at the right side of the vehicle listing page to contact us. You can also always use email, fax, Skype,twitter, and phone for inquiring and ordering. Email, fax, and Skype may be the easiest way to contact us, and you can save your time and money. Please make sure that your contact details are correct. Upon receiving your request, we will contact chan auto dealarsto make sure the vehicle in stock and hold the vehicle.


Agreement, Payment, & Shipment
Once you have decided to purchase the vehicle, contact us to arrange final payment, shipping, and pickup. It is important that you contact us before sending payment in order for us to secure the vehicle for you. Once the vehicle is secured, you have 5 business days to make the payment. Upon receiving your payment, we will complete all necessary paperwork for customs clearance and shipping arrangement, and then we will ship your vehicle. We want you to be confident when buying on Japan express, so we strive to provide the best services and resources in place to help you make a safe and secure transaction.


Pickup & Drive your car
Once you pick up the vehicle at the port, you have completed your purchase!! Buying a vehicle on Chan Auto really is that easy. Just keep in mind, when you have questions, always contact us. We are here to ensure a safe purchase and your satisfaction.


Cancellation
Basically, we cannot accept your cancellation of bought cars ,but if you hope cancellation of purchased units, we will accept for Cars 80,000 Yen as cancellation fee per unit.